Constituent Services

Contact Us

Nicole Reppucci

City Hall
1305 Hancock Street
Quincy, MA 02169

Phone: (617) 376-1500
Nicole Reppucci

Office Hours
8:30 AM to 4:30 PM
Monday - Friday
Closed on Holidays


 In preparation for the transition to our new website, the city has discontinued our Quincy Assist program as of 11/21/21.  For questions on an outstanding Constituent Services Request/Flood Zone Inquiry or to submit a new request during this period, please email Constituent Services directly at



The best way for government to work is when citizens are actively engaged in the process.  To help facilitate these efforts, the City encourages residents to submit service requests for a whole slew of issues you might be facing in your neighborhood.  

We work with the City Council, Department Heads and community groups to assist residents with City services and programs.

Please contact us if you...

  • Need information about city services.
  • Have suggestions to improve city services.
  • Need advice with tenant or landlord issues.
  • Have questions and issues concerning accessibility for
    people with a disability.
  • Are concerned about human rights issues in Quincy.
  • Need translation services in Chinese and Vietnamese.
  • Want information about activities for children and families.
  • Want speakers for your community group on city and
    constituent services.
  • Need services to help your family.
  • Have a concern or problem you need resolved.
  • Feel free to call or drop by. We are located on the third floor of
    the New City Hall, 1305 Hancock Street, Quincy.